When it comes to PBX management, the idea of security roles is critical for making sure that everyone has access to the tools they need—without having access to all the tools they don’t. That’s why 3CX makes it easy to define access controls, allowing you to grant or restrict specific privileges and tasks.If you want …
7 Unique security roles for simple PBX management| 3CX Read More »
The new 3CX update for StartUp adds now fine-tunes call handling with the addition of digital receptionists and call queues!
The new 3CX update now lets you add a business WhatsApp number and have your team answer the messages!
Specific hardware requirements that one may need to employ to run their 3CX system at peak condition.
As 3CX has made it easy for organizations to improve various things and work magnificently in different sectors with its many features, today we would be discussing virtual call centers and omnichannel contact centers without wasting any time let’s dive in! Before we start just a quick update about who we are. We are Team IHA and …
3CX: Virtual Call Center and Omnichannel Contact Center Read More »
3CX offers are prodigious and the way it has made organization management easy is another scrumptious thing. It is a software-based PBX (Private Branch Exchange) based on the Session Initiation Protocol (SIP) standard. It authorizes extensions to make calls through the PSTN (Public Switched Telephone Network) or via VOIP (Voice Over Internet Protocol) services. Without …
3CX | Ultimate Auto Attendant & Auto IVR in 2022 Read More »
The 3CX live chat software offers you to answer messages and calls from website visitors directly from 3CX. Unlike other live chats where more than 50% of queries can’t be solved due to no better understanding between agent and customer. In 3CX if the agent wishes they can change the live chat into a call …
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